When it comes to enhancing your home, selecting a reputable, experienced attic ladder installer is as crucial as choosing the ladder itself.
But it can be tempting to go with the cheapest quote. Low prices can make you think, “What a steal, why pay more?”, but hold up!
Cheaper can often mean a one-way ticket to Shoddy Work City, leaving no corners uncut.
We’re not saying to opt for a quote that’s outside of your budget, but you might want to consider why the other quotes are higher, and more importantly, if it’s worth taking the chance.
Avoid the headaches of dodgy workmanship and empty promises by asking a few of the following questions (and watch out for classic red flag responses!).
1. Is your attic ladder installer licensed and insured?
Proper licensing and insurance protect you from liability and assure that the installer is reputable and operates within legal and professional standards.
Roof Space Renovators is fully licensed with a Queensland builders license, and we hold membership with Master Builders Queensland and Housing Industries Australia. Our public liability insurance is comprehensive, offering complete peace of mind to ourselves and our clients.
Look out for this red flag… Failure to produce valid and current licensing and insurance documentation is a significant red flag, indicating potential future complications and liabilities for the homeowner.
2. Does your attic ladder installer offer a warranty on both the ladders and the installation work?
A warranty covers you against defects in materials and workmanship, ensuring that your investment is protected.
At Roof Space Renovators, we stand behind the high quality of our products and installation services. Each ladder brand and model comes with its own manufacturer’s warranty, and we supplement this with a 6-year and 6-month warranty on our installation work.
Look out for this red flag…installers who do not provide a clear warranty.
3. Does your attic ladder installer provide a free in-home consultation to assess what you need and offer a personalised quote?
An in-home consultation is essential for a tailored quote that reflects the unique aspects of your home and ensures that the ladder will fit your specific space and needs.
Roof Space Renovators recognise the in-home consultation as the foundation for a successful installation. Our trained consultants assess the best location and ladder type for your home, providing a fixed quote with no hidden costs.
Look out for this red flag… If an installer tries to provide a quote without an in-home assessment or charges for this service, they may not be providing the thorough attention to detail your project deserves and you may end up with a ladder that doesn’t fit properly.
4. How many years of experience does your attic ladder installer have?
Years of experience often translate into a depth of knowledge and a track record of consistent quality and reliable service.
We’re celebrating our 10th year of Roof Space Renovators in 2024! A decade of operations along with our director Andrew’s 3 additional years in the attic space, boasts a combined 13 years of specialised experience.
Look out for this red flag… An installer who is evasive about their experience or has only been in business for a short time without substantial references could be a risk.
Your home deserves the best, your home deserves Roof Space Renovators
By asking these questions, you’ll be able to separate the pros from the pretenders.
With Roof Space Renovators, there’s no need to cross your fingers and hope for the best, because you’re choosing a team that’s licensed, insured, qualified, experienced, and a genuine, customer-first attitude to back it up.
You can ask us all these questions and more – we’re always 100% transparent and happy to help.
